Legal notice

Legal Disclaimer – Stavholt

Trade name: Stavholt Phone number: +33467281092 Email: info@stavholt.shop Physical address: 303 Avenue du Petit Train, 34290 Valros, France Effective Date: September 2026

This Legal Disclaimer applies to all visitors, users, and customers accessing, browsing, and purchasing products from the official Stavholt website. By using our website, placing orders, and completing any purchase transaction, you confirm that you have fully read, understood, and unconditionally accepted all terms, liability limitations, and legal provisions set forth below. This document, together with our Shipping Policy, Return & Refund Policy, Privacy Policy, and Terms of Sale, forms a complete and legally binding agreement between Stavholt and all customers. This policy complies with French commercial law, the EU Consumer Rights Directive, and the General Data Protection Regulation (GDPR).

1. Governing Law & Jurisdiction

All website operations, commercial transactions, contractual relations, and after-sales disputes are governed by the laws of France and the European Union. Any disputes arising from website usage, product sales, delivery services, and after-sales support shall fall under the exclusive jurisdiction of the competent courts of France.

If any clause of this disclaimer is deemed invalid, illegal, or unenforceable by a competent legal authority, the remaining provisions shall remain in full force and valid effect. Nothing in this document shall limit or exclude statutory mandatory liabilities, including death or personal injury caused by negligence, fraud, or fraudulent misrepresentation, nor shall it override customers’ legal consumer rights under French and EU law.

2. Website & Product Information Disclaimer

All product images, descriptions, sizes, colors, textures, specifications, functionality introductions, pricing, and promotional content displayed on this website are for illustration and reference purposes only. Stavholt strives to ensure website accuracy and consistency; however, minor visual differences may occur due to screen resolution, lighting conditions, photography angles, and normal manufacturing batch variations. Such minor discrepancies do not constitute defective goods, misrepresentation, false advertising, or breach of contract.

Product testimonials, usage effect descriptions, and customer cases displayed on product pages reflect individual user experiences only. Stavholt does not guarantee identical results for all purchasers.

We reserve the right to update product specifications, pricing, promotional rules, packaging design, and website content at any time without prior notice. In the event of system errors, incorrect price displays, technical failures, invalid orders, or inventory anomalies, we retain the right to cancel such orders and issue full refunds without additional compensation liability.

3. Product Usage Risk & Liability Limitation

All products sold by Stavholt undergo strict factory quality inspections and comply with applicable EU consumer product safety standards before dispatch. All physical products carry inherent usage risks. Customers must independently assess their personal health condition, physical adaptability, and applicable usage scenarios before use and strictly follow all official user manuals and safety warnings.

To the maximum extent permitted by French and EU law, Stavholt shall not be liable for personal injury, property damage, or financial losses arising from:

  • Improper installation, incorrect operation, or usage beyond the product’s intended purpose
  • Unauthorised disassembly, modification, refitting, or component replacement
  • Continued use of damaged, worn, deformed, or defective products
  • Failure to comply with official safety guidelines and user instructions
  • Improper storage, external impact, moisture damage, or personal user negligence
  • Physical discomfort caused by individual physical differences and improper operation

Our product warranty exclusively covers verified factory manufacturing defects. All losses caused by human error, misuse, or improper usage shall be borne solely by the customer.

4. Third-Party Links Disclaimer

Our website may contain hyperlinks to third-party platforms for user convenience. Stavholt has no control over third-party website content, service quality, security standards, or privacy policies. Accessing external links is entirely at the user’s own risk. We assume no liability for any loss, dispute, or risk arising from third-party services or external website content.

5. Intellectual Property Rights

All intellectual property on this website, including the Stavholt brand name, trademark, logo, webpage layout, original text content, product images, graphic materials, and marketing content, belongs exclusively to Stavholt. No individual or organisation may copy, reproduce, screenshot, distribute, download, or commercially utilise our copyrighted content without prior written authorisation.

We reserve all legal rights to issue cease-and-desist notices, file platform complaints, and claim economic compensation for any intellectual property infringement activities.

6. GDPR & Data Protection Compliance

All personal information collected during website browsing and order placement, including customer name, shipping address, contact number, and email address, is processed strictly in compliance with the General Data Protection Regulation (GDPR) and French data protection laws. Personal data is only used for order processing, delivery arrangement, after-sales support, and official service notifications.

We will never sell, rent, or disclose users’ personal data to unrelated third-party commercial entities without explicit user consent. Users may contact our official support email at any time to request data access, correction, or permanent deletion free of charge.

7. Force Majeure Exemption

Stavholt shall not be liable for order delays, shipment suspension, service interruption, or contract non-performance caused by unforeseeable and uncontrollable force majeure events, including natural disasters, extreme weather, logistics carrier strikes, port closures, customs policy changes, public health emergencies, and government mandatory regulatory measures.

8. Policy Revision & Final Interpretation

We reserve the right to revise, update, and supplement this Legal Disclaimer to comply with updated French and EU legal regulations and business operational adjustments. Revised terms shall take effect immediately upon website publication. Continued website browsing and order placement after policy updates constitutes full acceptance of the latest terms.

The final interpretation right of all policy clauses belongs exclusively to Stavholt.

9. Contact Information

For legal consultation, business cooperation, and official policy communications: Phone number: +33467281092 Email: info@stavholt.shop Physical address: 303 Avenue du Petit Train, 34290 Valros, France